SHIPPING & DELIVERY

We ship Worldwide:

UK Delivery - Free For Orders Over $75 USD

- Standard Delivery (7-12 Working Days)
- Express Delivery (7-8 Working Days)

US Delivery - Free For Orders Over $75 USD

- Standard Shipping (4-7 Working Days)
- Priority Shipping (3-5 Working Days)

European Delivery - Free For Orders Over $75 USD 

- EU Standard Shipping (7-12 Working Days)
- EU Priority Shipping (7-8 Working Days)

CA Delivery - Free For Orders Over $75 USD

- Canada Standard Shipping (7-12 Working Days)
- Canada Priority Shipping (7-8 Working Days)

AU & NZ Delivery 🇦🇺 

- AU Standard Shipping (7-12 Working Days)
- AU Priority Shipping (7-9 Working Days)

Rest of the world 🌍

- Standard Shipping (7-15 Working Days)
- Priority Shipping (5-10 Working Days)

Shipping Information All orders are shipped from our EU fulfillment centre. All custom products take 1-5 Days to ship out as they are made to order.

Failed Delivery:

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Customcuff) at the customers expense. For custom products we do not accept returns, so the customer will be contacted and requested to provide a correct address for the reshipment. The customer will be liable to pay the additional incurred shipping cost.

Items Not Received But Tracking Shows Delivered 

Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address. The shipping company will only mark the package as delivered once they deliver it to the address you provided. If your order is marked as delivered and you didn't receive it, we suggest checking your mailbox or contacting your local post office.

You will receive a shipment confirmation email when your order is shipped with tracking information.

Please also note that the delivery date estimate on the product page is only an estimate based on the average delivery speed to your country. It is therefore not guaranteed.